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Lisa Grant
가입한 날짜: 2021년 10월 22일
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마지막 활동: 2023년 2월 10일
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님의 최근 활동 Lisa Grant
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I am also unable to see this new feature. We are on the Professional plan so not sure why I don't see the ability to enable.
댓글 보기 · 2023년 2월 01일에 게시됨 · Lisa Grant
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This change is truly HORRIBLE. Lack of complete common sense. Now I need to take 10 steps to complete ONE simple task related to Support. Hopefully they will add back soon some key elements like they did with Explore.
댓글 보기 · 2022년 3월 08일에 게시됨 · Lisa Grant
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Honestly shocked reading this thread. I don't understand how Zendesk STILL doesn't have this feature. As Zendesk users, we know first hand what it means to service customers. This is a basic and IMPORTANT function that is missing for your CUSTOMERS. Content Blocks don't even remotely solve the issue we are facing. And it's quite embarrassing that Zendesk still hasn't figured this out. Please save the generic reply and just add this to the product roadmap for the NEAR FUTURE. Otherwise at some point people will get tired of waiting and this thread will soon become a thread on what platforms other than Zendesk have this ability.
댓글 보기 · 2021년 3월 03일에 게시됨 · Lisa Grant
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