Pedro Reis
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마지막 활동
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Pedro Reis님의 최근 활동-
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I don't understand how something like this is not included in the roadmap. Incomprehensible.
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It does not make sense to leave the field blank, you either show it or not! At least an option, to choose to see, archived or unpublished articles on the list
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Chat widget spam attacks
Enabling the option "Require authentication for request and uploads APIs.", is not avoid spam attacks via the chat widget. In fact, if you try to use the widget, no authentication is been required....
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"Anybody can submit tickets" is enabled on our end, but the captcha is not present o the "submit a ticket" form. Any idea why?
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Unfortunately, that doesn't solve anything. The widget should have a captcha or two factor of some sort. We had a spam attack, and even after having enabled "Require authentication for request and ...
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Glad to see that I am not the only one that is "bothered" by the lack of sound notifications. Let be honest, no one is going to wait in from of the messaging window for a message to come in, the pe...
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And when you finally have the chance to chat with an agent, the messaging window does not have a sound notification, so there is no warning when the agent responds...
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new live chat channel
I contacted zendesk via the live chat channel, the experience is worst than before as you're talking to a bot, and it's not always possible to talk to an agent (sometimes it's directly converted in...
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Messaging does not support sound notification
예정됨When contacting Zendesk support via live chat there is no sound. sound notifications for end-users in Messaging are not supported, this means that when the support agent replies you don't get a not...
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+1 We also would like our users to leave feedback without having to sign-in