Libby Tooke-Mitchell
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Libby Tooke-Mitchell님이 에 댓글을 입력함
Thanks for your reply Shawna, I've added it here: Custom fields to appear in Explore before they have data associated with them.
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Custom fields to appear in Explore before they have data associated with them
"For a custom field to be accessible in Explore as an attribute, there first needs to be data associated with the field", taken from this article: I created a new custom field but it is missing in ...
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+1 on this, it would be great if the custom fields showed in explore without associated data, it's been over a year since these issues were raised. Is there any plan to add this in the future. Like...
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We've also seen this issue recur today! Can someone from Zendesk please investigate?
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Also adding an up vote for this function. We would like this to be something we can set a trigger up for so that all task tickets that meet the usual trigger criteria e.g. in group X can be set to ...
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Any update on this one?We are using custom formatting on articles and would like to use content blocks in conjunction with accordions. This limitation makes it impossible as we can't see the full a...
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Any update on this please as it's been over a year since this post?We would like to be able to format the code for content blocks so that we can include more formatting that we use throughout our H...
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I am also trying to add formatting such as accordions to my content blocks and it won't let me. While it's great that the exist and I seem not to have to enable them on every article individually a...
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Is there an update on this? Seems like people have been asking for it for almost 3 years now!We also need the ability to print a side conversation separately from the ticket and having the option t...
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+1 - our agents have expressed similar concerns, we've also had issues with typos meaning emails are not being sent. As a temporary work around (in case it helps others) is setting up company email...