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James Storey

가입한 날짜: 2021년 5월 13일

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마지막 활동: 2022년 1월 21일

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댓글Customer management and profiles

Hi there, 

My apologies if this has been asked and answered, but I can not find it.

What I would like to do is create a list of users who have created a support ticket in the last 30days.

Not sure if this is an option, or it is only the last signed-in activity for example.

Thanks for any help.

댓글 보기 · 2022년 1월 21일에 게시됨 · James Storey

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댓글Setting up Zendesk Guide

Hi there, 

My apologies if I have missed where this is, but I want to have our knowledge base open but then require login for particular articles. I have set some articles to be open to everyone and some for signed-in users.

In setting, I then switched off the option to require sign-in. However, when I update this option and return it is automatically turned back on.

Am I missing something!? Thank you for any help.

댓글 보기 · 2021년 5월 11일에 게시됨 · James Storey

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