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Kaela Chandrasekaran

가입한 날짜: 2021년 5월 13일

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마지막 활동: 2022년 6월 09일

GoEnvoy.co

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님의 최근 활동 Kaela Chandrasekaran

Kaela Chandrasekaran님이 에 댓글을 입력함

커뮤니티 댓글 Developer - Zendesk APIs

Can you share your code? Where are you calling the api from?

댓글 보기 · 2022년 2월 10일에 게시됨 · Kaela Chandrasekaran

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Kaela Chandrasekaran님이 에 댓글을 입력함

댓글Single sign-on

Hi Darenne -

Are you saying that one could write a routing script that would send users to standard Zendesk auth for some brands but to an SSO page for others? I understand sending users to different SSO pages based on brand but with both returning JWT tokens. I wasn't aware you can use Zendesk native auth as an option.  

댓글 보기 · 2022년 2월 09일에 게시됨 · Kaela Chandrasekaran

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Kaela Chandrasekaran님이 에 게시물을 만듦

게시물 Developer - Zendesk APIs

I am wondering if you can back date community comments (as part of a migration). In the past, you could not but I half remember that this changed. In the documentation it says:

"When the comment was created. *Writable on create by Help Center managers -- see Create Comment"

but Create Post Comment does not have any information on create date. Can you confirm that setting date is possible?

https://developer.zendesk.com/api-reference/help_center/help-center-api/post_comments/#create-post-comment

2021년 11월 02일에 게시됨 · Kaela Chandrasekaran

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커뮤니티 댓글 Developer - Zendesk Apps Framework (ZAF)

I have a similar error - my setting is in a value of custom header but it looks blank when reaching the remote server. I have confirmed that the remote server does not echo back the value. Is there an issue with using a secure setting like this:

"cors": true,
"url":metadataSettings.baseUrl
"method":"POST",
"headers": {
"Accept":"application/json",
"abc-app-key":"{{setting.appkey}}",
"Content-Type":"application/json"
},
"secure":true,
"data":"{'appTypeID':4,}"

댓글 보기 · 2021년 10월 04일에 게시됨 · Kaela Chandrasekaran

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댓글Using help center search

I would like to be able to set the base URL for my sources. For example, if my blog is at www.[domain].com/blog I want the source link to go there. Currently, it looks like the link is autogenerated to www.[domain].com URL. I can change this via customization in the theme but it would be nice to have that as part of the create source API. Is that something you may support in the future?

댓글 보기 · 2021년 8월 03일에 게시됨 · Kaela Chandrasekaran

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