최근 검색
최근 검색 없음
Rebecca White
가입한 날짜: 2021년 5월 28일
·
마지막 활동: 2021년 10월 27일
팔로잉
0
팔로워
0
총 활동 수
4
투표 수
0
플랜 수
2
활동 개요
배지
문서
게시물
커뮤니티 댓글
문서 댓글
활동 개요
님의 최근 활동 Rebecca White
Rebecca White님이 에 댓글을 입력함
커뮤니티 댓글 Feedback - Help Center (Guide)
Bumping this up.
I find this a huge oversight as just because someone is an Agent doesn't mean they don't need to file a ticket.
Yes, they could do it from within the support tool - but they shouldn't have to. We have multiple forms and fields that agents regularly have to fill out and not allowing them to do it the same way others do is a huge problem. We want to practice what we preach to end users so being able to have the same experience for all is huge.
At least give us the option to "Show Submit a Request to Agents" so we have the choice.
댓글 보기 · 2017년 10월 13일에 게시됨 · Rebecca White
0
팔로워
3
투표 수
0
댓글