Simon
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Simon님의 최근 활동-
Simon님이 에 댓글을 입력함
"First one was easy, I just put the code in there." Seems to be working that way for everyone except me. No idea what I've done wrong.
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Simon님이 에 댓글을 입력함
@Chuck Yocum How did you get to the first alert (the one just inside <script>)? I can't even get that to work! In your code, have you changed the text mydomain.zendesk.com to your actual address?
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Hi all, I've been reading through this thread today, as it looks to do almost exactly what I wanted (I wanted to put the ticket group on the requests list page, but a custom field seemed like it wo...
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I agree - we have a first response target of 2 hours for most tickets, but 15 minutes on urgent ones; if all agents are active within other tickets, these can be overlooked when the automations onl...