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Rich Trott
가입한 날짜: 2021년 11월 29일
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마지막 활동: 2022년 5월 13일
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님의 최근 활동 Rich Trott
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We're experiencing something very similar with resolution emails. I've seen it both with resolution emails from our own Zendesk instance as well as a Zendesk instance form an external company from which I was getting support. We are using O365, so my suspicion is:
* It is something in the Zendesk default email. It does not have to do with customer modifications to the template.
* It is related to O365. People using other email clients are unlikely to see the problem. But O365 users aren't seeing the issue in anything other than Zendesk emails.
댓글 보기 · 2022년 5월 13일에 게시됨 · Rich Trott
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This article instructs the reader to enable CAPTCHA, but the doc it links to explains that CAPTCHA is enabled by default and can't be disabled.
댓글 보기 · 2022년 2월 20일에 게시됨 · Rich Trott
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