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Amelia

가입한 날짜: 2021년 10월 16일

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마지막 활동: 2021년 11월 30일

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댓글Ticket basics

Is there a way to search a Twitter handle. This information is under the end user section. Can we set it as a custom search? We can currently search the twitter username which shows as the requester but this is different than the handle that shows under end user information. Please help!

댓글 보기 · 2021년 10월 27일에 게시됨 · Amelia

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댓글Using AI agents for email and web form

That should do it Dave! Thank you SO much. 

댓글 보기 · 2021년 10월 14일에 게시됨 · Amelia

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댓글AI agents and automation best practices

Hi Mike! When I go to create my triggers and I click "test and configure" the three article suggestions pop up with no problem. However, there is no option to select add articles there is only an option "done". When I click that and return to my trigger set up under "list of article labels to be included" it says there are no labels currently set. How do it fix this?

댓글 보기 · 2021년 10월 13일에 게시됨 · Amelia

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댓글Using AI agents for email and web form

Hi there! When I go to create my triggers and I click "test and configure" the three article suggestions pop up with no problem. However, there is no option to select add articles there is only an option "done". When I click that and return to my trigger set up under "list of article labels to be included" it says there are no labels currently set. How do it fix this?

댓글 보기 · 2021년 10월 13일에 게시됨 · Amelia

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커뮤니티 댓글 Feedback - Ticketing system (Support)

This would incredibly helpful! The data is already in the ticket itself, it just needs to be made searchable. Thanks for bringing this to light Matt!

댓글 보기 · 2021년 5월 10일에 게시됨 · Amelia

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