Rina
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총 활동 수264
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마지막 활동
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활동 개요
Rina님의 최근 활동-
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Agreed Nickolas Burger - the audio is disruptive and causes issues when on call.
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Rohan Gupta Thanks for this update. For those of us who do not use Omni-channel routing, what options do we have?
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Is it possible to generate a trigger that auto-pins a specific article or number of articles to a ticket that comes into the New list?It would be useful to agents where 'close my account' is mentio...
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How to can I identify from what IVR route a Talk call originates?
예정됨I spoke with Jan De Guzman who directed me to post here, who said:'There's currently no native way to identify the call IVR path or origin in the created ticket from the calls. I'm afraid this ...
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Rohan Gupta shame I have heard no further update from you since January of this year.. (see above comments)
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Widson Reis Hi there, where are we at on the roadmap since a year ago please?
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That's a shame, will there be any possibility of this feature becoming available in the future?
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When suspended ticket is recovered, view jumps back to first page
Feature Request Summary: View remains on current page of suspended tickets view, when a ticket is recovered Description/Use Cases: If you unsuspend an email from anywhere in the list from your ...
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Gabriel ManlapigDuring yesterday, we followed that guidance and it didn't work.Thanks for your response however, I didn't hear back that it had been resolved from my enquiry with your team - I noti...
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We have an error which is not been discussed on this centre, can you advise on 'An error has occurred with your Shopify connection. Try reconnecting the integration.'We have disconnected and reconn...