Dana Martell
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총 활동 수21
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수0명
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투표 수7
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플랜 수10
활동 개요
Dana Martell님의 최근 활동-
Dana Martell님이 에 댓글을 입력함
+1 this feature is a must have to track the success of our phone line IVR and forecast call volume shifts as we make changes to our menu
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Dana Martell님이 에 댓글을 입력함
+1 to separate ticket access by brand For compliance and regulatory reasons it is a necessity to be able to separate access to tickets by brand for each separate company managed in one Zendesk inst...
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Dana Martell님이 에 댓글을 입력함
+1 - This should be an admin setting for the whole account.
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Dana Martell님이 에 게시물을 만듦
Agent Workspace: Notification when chat is transferred to agent
완료Zendesk should present the accept button when a chat is directly transferred to an agent (like how it is when transferred to the group/department). Agents need to "accept" the chat and be notified ...