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Alden Brandt-Cannon

가입한 날짜: 2021년 10월 16일

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마지막 활동: 2021년 11월 06일

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Thank you for your help.

but i still have an issue with your trigger. When you Update a ticket with anything that isn't a priority change it will email the requester telling them their ticket priority has been updated when it hasn't. Would there be anyway to possibly avoid that?

댓글 보기 · 2021년 5월 26일에 게시됨 · Alden Brandt-Cannon

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댓글Business rules

Hello,

How would I create a trigger that would automatically inform a client when a specific tag was updated or changed. This does not mean I want to inform them of every update this would just be to show them that their ticket priority would have changed.

 

Thank you for the help.

댓글 보기 · 2021년 5월 20일에 게시됨 · Alden Brandt-Cannon

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