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Jamie Gregory

가입한 날짜: 2021년 5월 28일

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마지막 활동: 2021년 10월 27일

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님의 최근 활동 Jamie Gregory

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커뮤니티 댓글 Q&A - Tickets and email

Seems you're right! :D

I have now organised them as so:

However it now makes my Views page look a bit unorganized with the colons but it's the lesser evil so I will leave it like this. UNTIL ZENDESK ACTION THIS!

Thanks again Graeme!

댓글 보기 · 2015년 8월 12일에 게시됨 · Jamie Gregory

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커뮤니티 댓글 Q&A - Tickets and email

Hi Graeme,

How do you create the nests? Mine currently looks like:

As you can see I want to group Power Seller and Power Leveler tickets into their own groups.

I cannot seem to find a guide how to do this on their website or on the app's marketplace?

Many thanks,

Jamie

댓글 보기 · 2015년 8월 12일에 게시됨 · Jamie Gregory

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커뮤니티 댓글 Q&A - Tickets and email

Thanks for your input guys.

However, Quickie does not allow you to put views into folders. It's simply a top bar feature that shows all your views from it. It's their "Lovely Views" app that creates the folders. Instead they market Quickie as an organisational tool, which it isn't.

Lovely Views also costs $30/month. No thanks.

I don't understand why this hasn't been implemented by Zendesk yet? This is a simple, yet effective tool so why hasn't this already been done?

댓글 보기 · 2015년 8월 12일에 게시됨 · Jamie Gregory

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게시물 Q&A - Tickets and email

Hi,

I'm just wondering can I organise my ticket views within folders, or group them together if you like?

When I click on this folder it will expand and show all the views within that folder?

Is this something that I can do please with or without and extension?

It would be EXTREMELY helpful.

Thanks,
Jamie

2015년 8월 11일에 게시됨 · Jamie Gregory

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