Panna Ferentzi

Hey,

I would like to add some note from the other side. We have a great support team at our company. I recently found out that when I try to thank them when they help, I actually cause trouble for them with reopening the ticket again.

 

I really hope that Zendesk can solve this with something simple as a Like button or whatever. It might sound silly but I beileve the positive feedback is crucial at these stressful support jobs.

 

Thanks,

Panna