Joyce Compton

We have been using Zendesk for years and I cannot tell you how much extra effort it has taken to manage organizations because of this Zendesk limitation.  Having the ability to merge organizations would save us a loads of very valuable and expensive time.

We need this functionality in order to prepare complete and meaningful metrics for departmental and company planning. We have used this product for many years and our customers have been bought, sold, merged, etc.  We need the ability to synchronize organizations in Zendesk the way their business names change.