Tipene Hughes
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Tipene Hughes님의 최근 활동-
Tipene Hughes님이 에 댓글을 입력함
Thanks for the update, Israr! This appears to be a bug with ZCLI and the flexible property. I've raised it with the team that owns ZCLI and will keep you updated on the resolution. In the meantime...
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Hey, Israr! Can you confirm if you're using ZCLI or ZAT for development and testing, and if you're also seeing this issue when the app is packaged and installed in your Zendesk instance? Thanks! Ti...
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Hey Andrea, Sorry for the delay in getting back to you! Thanks for clarifying the role visibility on your end. Can you also take a read through this article and confirm that everything has been ena...
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Hi Johan, I've linked an article below which goes through troubleshooting known issues and limitations with Salesforce integrations. Please take a look through there and see if any of them apply to...
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Hi Eric, There are some limitations to the Help Center API when using content blocks, including limitations around translations. You can read more at the link below:Help Center API limitations with...
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Thanks for clarifying! So we can find the best solution for your scenario, can you let me know a bit more detail about how the 3rd party will integrate with Zendesk tickets i.e when is the order c...
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Admin role should provide the necessary permissions. To confirm this is the case, can you check the fields in your agent center under Support > People > Roles > People are the same as the screensho...
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Hey Customer Support Admin, Thanks for reaching out! Here's a comment from a post by another user. Is this similar to what you're hoping to do?
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Hi Anderson, Thanks for getting back to me. I just want to clarify that your concern is around users with disabled accounts still being able to access the API by using a token that they may have sa...
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Hi Adam, That's strange. I'm going to pull this in to ticket so we can take a look in a bit more detail. You should see an email come through from the shortly!