Dane
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총 활동 수1510
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수13명
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투표 수6
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플랜 수342
활동 개요
Dane님의 최근 활동-
Dane님이 에 댓글을 입력함
Hi Rob,If you are still experiencing such behavior, please contact us directly so that we can investigate further. Hi Robert, Those are great valid points. Would you mind posting your use case to o...
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Hi Ben,This is for Step 2.
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Hi,If it's an actual placeholder it should have this format: {"app_id": "{{setting.app_id}}"} The problem here is setting.app_id is not one of the placeholders.
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Hi Summer,For your first question, I don't see any update yet. Regarding your second concern, it seems that our PMs are planning it for next year based on this comment.
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Não temos uma métrica nativa que meça tais eventos. Você pode considerar a possibilidade de criar uma métrica ou atributo personalizado
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Hi Michael,It can be due to your triggers. The best option is for you to submit a ticket so that we can help you with it.
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Is this a third-party webform? If it is, you will need to set the to-address to your Zendesk support address. It also needs to retain the from-address of the original requester. In order to make su...
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Hi Gan Ganor,The only method is to either adjust the Time - Ticket created > Ticket created - Day of week, or you can create to queries and link it to a dashboard for comparison.Hi Nicolas,Tickets ...
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Hi Tan Jee Han,Completed inbound call means that the call was successful and the end user was connected with the agent or the call was directed to voicemail or forwarded to an external number. Acce...
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Hi Lydia,Unfortunately, the app does not have conditional function.What I can suggest is just utilize the ticket permission for each roles/agents so that they don't have access to tickets that they...