Dane
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총 활동 수1089
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수8명
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투표 수3
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플랜 수269
활동 개요
Dane님의 최근 활동-
Dane님이 에 댓글을 입력함
Like what I previously mentioned, I have used the option CCs and Followers experience and it no longer uses the template for CC but it will only be for followers. Please review the feature on the a...
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Hi Shu Anne Tio,This is currently the expected behavior. As a workaround, you can create a view where it will show Solved tickets that is not yet closed. One of our Product Managers also provided ...
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Hi Lisa,You need to enable Agent Workspace for the option to appear. I took the liberty of checking your account and AW is currently disabled.
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Hi Sean,This should be working by default once you have added the widget on your page. You can also check if there's a script added on your widget related to analytics. For more information, please...
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Hi Jake, You can refer to Configuring CC and follower permissions, for the new experience for CC. I have tried it on my end and it will no longer send notifications for CC only for followers.Regard...
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HI Chad, I have tried to replicate it on my end but was not able to experience the issue, I have even used SSO for it. Please check if your agents have already cleared cache and history and other t...
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Hi Team, Thank you for providing feedbacks and recommendation. This will definitely be looked into by our Product Managers for roadmap planning.Hi Jacob,The custom status is account wide and for al...
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Hi Jack,It seems that you have already submitted a ticket for this concern. If you still need assistance, just create a followup from that ticket. Cheers!
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Hi Michał, Unfortunately, it’s not possible, the you will need to manually create bot answers and use the Ask if resolve step to capture end-users feedback.
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Hi Josh,This is not natively available in the Copenhagen Theme. You can browse through our Marketplace for Themes that has the feature or you can also customize your current Help Center. Please tak...