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Jon Campbell
가입한 날짜: 2022년 8월 11일
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마지막 활동: 2024년 10월 15일
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님의 최근 활동 Jon Campbell
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This is what I'm looking for as well. I have supervisors that are end-users that need to approve certain things before a ticket can be worked on and solved out. I attempted making them a contributor just so I could add them as a follower through triggers to approve certain tickets based off tags, but in doing so, it makes all of their communication with the tickets as private/internal note. So the end user making the request can't even see their supervisors replies on the ticket.. allowing to add an end user as a cc in triggers would solve this for me.. and make sure that all communication is sent as responses in the tickets.
댓글 보기 · 2024년 10월 15일에 게시됨 · Jon Campbell
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anyone find a new plugin that works?
댓글 보기 · 2022년 9월 28일에 게시됨 · Jon Campbell
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