Krista Zaloudek
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Krista Zaloudek의 최근 활동-
We are very interested in this feature as well as our instance is multibrand. Having the ability to link through Explore to the drilled in comment on the article, the article itself, and any drafts...
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Following up on this. It looks like the product team had last updated in 2022. Not sure if this had made the roadmap for 2023? Like many others, we are able to use the satisfaction reasons within t...
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We'd appreciate the ability to have draft mode as well within internal notes.
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Alina Wright Always happy to help. Feel free to reach out via email to connect!
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This is a HUGE pain point for us as well! We'd really love to be able to differentiate and share images through email while maintaining security.
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This would be extremely helpful! +1 for the Out of Office app settings to be respected by this enhancement as well!
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We'd really appreciate the ability to see an audit log with the changes as well. If the functionality could be something similar to the versioning of triggers in Support, this would be amazing! (So...
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+1 our use case is the sharing of release notes with our teammates. Being able to schedule multiple publishing and unpublishing actions (such as promotion) on an already published article would be ...
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We'd also like to have the ability to have more views and the ability to rearrange views. It would be very helpful for admins to even be able to adjust the order and mix in personal views as well f...
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This impacts our teams as well. The potential workaround of an email notification to the newly assigned chat agent for an incoming chat would not be the best customer experience as this would add t...