Hetal Shah

• Is there a way to export the Unresolved Resolutions list?
• Possibility to have a checkbox if we have reviewed a response and have implemented and tested a solution?

How do we manage custom styles?  With the new article edit option, when an article is opened to be edited, custom styles are broken creating a bigger issue. How can we fix it?

Our company participated in the most recent EAP where the new guide article edit was introduced. Now, whenever someone edits an article, it is converted to the new format. We use a variety of custom styles, but this conversion causes our styles to break, making them appear incorrect when published.  It seems that elements like

Hi Ifra Saqlain 

I tried to look as advised but got nowhere. 

$(document).ready(function() {
 

if ($('.blocks-item > a > span:contains("promoted")')) {
 $(".blocks-item > a").attr("href", "https://www.amazon.com/");
 $(".blocks-item > a").attr("target", "_blank");

});

What part of the code I  can edit such that only this one category opens in a new window?

Hi  Ifra Saqlain 

This is our current setup

But we would like the Submit a Request button and My  Zendesk Tickets to be sitting next to each other like this with the buttons aligned in the centre.

How can we achieve this?

Thank you.

Hi Ifra

Thank you for the solution. It works. BUT I only want one category to open in a new tab/window. With adding the new code all categories are opening in a new tab/window.

Thank you.

Cheers

Hetal

Hi Ifra

I am using the following code to add an external link to a category.

$(document).ready(function(){
if ($('.blocks-item > a > span:contains("CATEGORY NAME ONE")')) {
  $(".blocks-item > a").attr("href", "amazon.com");
}
});

But I want the link to open in a new tab. I tried to add “target_blank” but that is breaking the link. Can you please assist with the above code and let me know what code to add to open link in a new tab?

Thank you.

Cheers

Hetal