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Peter Monaghan
가입한 날짜: 2022년 3월 29일
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마지막 활동: 2024년 1월 25일
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님의 최근 활동 Peter Monaghan
Peter Monaghan님이 에 게시물을 만듦
Hi Dev team,
Any plans of adding the ticket number to the email Subject.
This would be useful for a variety of reasons. Someone who logs a lot of ticket, this would make tracking of specific tickets easy with a ticket number in the subject.
An added benefit would be to be able to add the ticket number into a new email subject and that email would automatically be routed to the original ticket, instead of it creating a new ticket and the team somehow have to know to merge it with the original ticket.
This would save people from finding an email chain to reply to, they could just send an email update with the ticket in the subject.
Thanks
2022년 3월 29일에 게시됨 · Peter Monaghan
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