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Trine Michelsen
가입한 날짜: 2024년 1월 13일
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마지막 활동: 2024년 2월 11일
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님의 최근 활동 Trine Michelsen
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Can see this request was raised in 2019. Now at the beginning of 2024 this feature is still a must have to work efficiently with linked problems.
The Linked problem field should be queryable in macros / triggers / automations
댓글 보기 · 2024년 1월 13일에 게시됨 · Trine Michelsen
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Totally agree - upvote for all!
Being able to link incidents to problems is a great feature. We have just started using it to ease the work of our agents only to realize that their views will still be cluttered with incidents that should not show because the problem they are linked to is already in the view.
Would be particularly useful to be able to add the "Linked problem" field to views and also to be able to filter by it when creating views to exclude/include incidents that are linked to a problem.
댓글 보기 · 2024년 1월 13일에 편집됨 · Trine Michelsen
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