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Roy Singer
가입한 날짜: 2023년 2월 05일
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마지막 활동: 2023년 2월 09일
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님의 최근 활동 Roy Singer
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We have customers that would like to change the order in which comments appear when viewing a request, from newest to oldest, while others prefer to see them sorted from oldest to newest.
In guide settings, there is a configuration option "Set the default sorting for comments in my requests", however, this applies to all users.
It would be great if this could be controlled per user. Perhaps a button in the ticket view to change it and save the user preference for their next visits.
Thanks.
2023년 2월 09일에 게시됨 · Roy Singer
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Dear Zendesk Team!
We have this request from customers of ours using the web form. In particular, they need the ability to copy a screenshot and paste it inline into the web form.
This functionality is available in the agent-view editor, but not for the end user.
댓글 보기 · 2023년 2월 05일에 게시됨 · Roy Singer
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