Anna Devste

Hey, I solved the issue in the meantime. The problem was that the single install app somehow got "unsynced", which meant that "Sell" wasn't showing the changes of the app (when I updated it via API)
Deleting the app and reinstalling it again for all platforms fixed the issue.

https://developer.zendesk.com/api-reference/apps/apps-sell-api/deal_card/#deal-sidebar

Simple demo app, manifest.json just like the example.

App settings shows the location correctly.

All locations work, except lead_card and deal_card:
e.g. on /sales/leads/123456 the app is not loaded (none of the resources requested by the app location .html file show in dev tools, neither can I see the app anywhere)

Do these locations not work anymore or is there a bug somewhere in Zendesk? Or are the docs wrong maybe?

Dear Christopher,

how/where do I create the description of the plans though? Does it use some description I can add in stripe? 
e.g. https://www.zendesk.com/marketplace/apps/support/206749/gdpr-search--destroy/ the 2 plans have different descriptions, where/how can I add those?

Hi y'all,

how can we set up multiple plans for an app (both paid and non-paid)? I found another topic here, but I'm not sure if it's related, since it talks about something new, but the plans I mean seem to be available since ages (looking at old version of the API docs).
I couldn't find any way how to "declare" those different plans? I assume I need to declare them in my manifest.json?

Specifically the "plan" you can get using ZAF client.metadata https://developer.zendesk.com/api-reference/apps/apps-core-api/client_api/#clientmetadata and via API https://developer.zendesk.com/api-reference/ticketing/apps/apps/#:~:text=plans,plans%20for%20the%20app

ZCLI has an example with it too ("plan: "silver"): https://github.com/zendesk/zcli/blob/master/docs/apps.md#configuration