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Nick Meisenheimer

가입한 날짜: 2022년 10월 19일

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마지막 활동: 2024년 12월 09일

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님의 최근 활동 Nick Meisenheimer

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커뮤니티 댓글 Q&A - AI and automation

Is this planned work? It would be very important to us to have such a feature?

댓글 보기 · 2024년 12월 09일에 게시됨 · Nick Meisenheimer

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커뮤니티 댓글 Feedback - Reporting and analytics (Explore)

I've created a ticket as I am having this issue. It is incredibly frustrating and massively slows down my team. 

댓글 보기 · 2024년 7월 30일에 게시됨 · Nick Meisenheimer

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커뮤니티 댓글 Feedback - Zendesk AI and automation

it would be really nice to be able to notify customers for updates only on specific days.

Example:
- we work with developers that generally only work M-F 9:5
- we'd like to send them update reminders on any week day that isn't Monday
- we find that our automated reminders can increase requester anxiety and trigger unwanted behaviors and agitation on their part.
- simply modulating the duration without any recognizance of "day of the week" isn't going meet our needs

댓글 보기 · 2024년 2월 07일에 게시됨 · Nick Meisenheimer

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댓글Attachments and CCs

In light of the recent Okta breach will you be surfacing a way for folks to remove attachments from tickets that are Closed? I am thinking specifically of HTML Archives.

Dave Dyson (gmail)

댓글 보기 · 2023년 10월 24일에 게시됨 · Nick Meisenheimer

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커뮤니티 댓글 Developer - Zendesk Apps Framework (ZAF)

Thanks Zach Anthony - looking forward to it

댓글 보기 · 2023년 3월 22일에 게시됨 · Nick Meisenheimer

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커뮤니티 댓글 Developer - Zendesk Apps Framework (ZAF)

Hi Eric Nelson Zach Anthony I just want to chime in on this request and say that the changes to 1st part cookie storage rules have more or less locked our team into using Firefox with some essential internal tooling we developed for Zendesk.

We'd love for this permission to be added to the sandbox property for iframes, even if it's just available for private apps.

Given that the request itself requires 1) user interaction, 2) some kind of consent to move forward I feel as though the inclusion of the permission is fairly safe. Especially when you couple it with CORS restrictions.

I've escalated our request to our AE Sara Baca but would love the opportunity to discuss this further as we've got a build waiting to be deployed as a private app that is just waiting on these permissions.

댓글 보기 · 2023년 3월 21일에 게시됨 · Nick Meisenheimer

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커뮤니티 댓글 Feedback - Ticketing system (Support)

I noticed that typing out markdown syntax for inline images no longer works:

![img](https://link.to.an.example.com/file.png)

It looks like I need to copy this syntax into another text editor and then paste it into Zendesk for the Agent Workspace editor to pick it up - am I missing something?

 

댓글 보기 · 2022년 10월 19일에 게시됨 · Nick Meisenheimer

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