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Zahra
가입한 날짜: 2022년 3월 21일
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마지막 활동: 2022년 4월 27일
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커뮤니티 댓글 Feedback - Chat and Messaging (Chat)
Hi,
I've changed to the new agent interface and its great, so much easier to use. However, I have lost the ability to see the visitors that are currently on our website via the live chat.
This was a very helpful option to have as we could manage what the busiest times were for different area of the world. Is there a way I can get back this option without going back to the old interface?
Thank you
Zahra
댓글 보기 · 2022년 4월 27일에 게시됨 · Zahra
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댓글How to solve issues with the email channel
We have a similar issue, we tried to reuse an existing account by updating the details (name and email), but this didn't work, so the account was deleted and completely purged from Zendesk. We now get 'Enter an email address that's not already in use' when trying to create a new account with the same email address.
What can I do to fix this?
Zahra
댓글 보기 · 2022년 3월 21일에 게시됨 · Zahra
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