Rockford Hipp

Thanks, CJ! I didn't know about the metric on rows checkbox. This is a good solution for tables, but I guess there isn't one for the pie chart.

Edit: I found the setting. I should try all settings on all visual types when tinkering. Label elements: Only attributes

Is it possible to hide the Metric label when the color legend is disabled? In this case, the word "Tickets" appears after every category. It seems a bit redundant in this visual, but I suppose it may not be possible without affecting all of the other chart types. A table visual with the month in the columns will have a 2 level header - month on top and the word tickets below it. Both visuals would be cleaner without this behavior.

Is there a way to report on the Chat satisfaction comments? For example, [Chat ID], [Chat Date], [comment] in the last seven days where the Chat is rated as bad? I had trouble finding any field similar to the word 'comment' in Zendesk Explore: Chats.

I am having trouble generating the three-letter month name abbreviation. Is "MMM-YY" possible in Zendesk? Can I not do this because Explore wouldn't know how to sort in ascending order along a given axis? Thanks!

I have been running into this recently. I want to place side-by-side pies on a dashboard and specify the height of the legend. Melanie's suggestion would be a nice feature to have for dashboarding.

Audrey Cipriano confirmed it's not possible to hide datatips for null values. I think this could be a useful feature because even formatting the null data tips is distracting if there are many of them in a dataset.

Thanks for your support!

Is it possible to hide tooltips for null values?