
Dat (Dan) Le
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Dat (Dan) Le의 최근 활동-
Thanks for following up, @.... I can't think of any other items that we need outside of the ones you listed for the data set. Thank you!
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Ayush, if I'm not mistaken, the screenshot you provided is actually the agent's IP and meta information that is shown in the events section of Agent Workspaces, rather than the customer's.
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This is a great idea and would be a critical piece of functionality. Currently, we have to rely on our agents monitoring incoming chats and the current wait time, then collectively going invisible....