Dat (Dan) Le

1. 커뮤니티
2. Feedback - Chat and Messaging (Chat)
3. No IPs available in Chat

Thanks for following up, @....   I can't think of any other items that we need outside of the ones you listed for the data set.   Thank you!

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• Dat (Dan) Le
• 만듦 2021년 08월 13일 23:24
• 0표

1. 커뮤니티
2. Feedback - Chat and Messaging (Chat)
3. No IPs available in Chat

Ayush, if I'm not mistaken, the screenshot you provided is actually the agent's IP and meta information that is shown in the events section of Agent Workspaces, rather than the customer's.

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• Dat (Dan) Le
• 만듦 2021년 08월 10일 15:32
• 3표

1. 커뮤니티
2. Feedback - Chat and Messaging (Chat)
3. Feature Request: Max Limit for Customer Wait Time

This is a great idea and would be a critical piece of functionality. Currently, we have to rely on our agents monitoring incoming chats and the current wait time, then collectively going invisible....

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• Dat (Dan) Le
• 만듦 2021년 07월 26일 18:58
• 1표