Edwin Woo

Ifra Saqlain ok and would it be possible to include a button that says "Shoe Less" once the "Show More" button is clicked?

@... Is it possible to break down the widgets and see the ticket ID's? 

Ifra Saqlain Thanks, i just copied and pasted the script to the script.js file. I also had to edit the home_page.hbs and now the "show more" button shows up. There are a couple of issues now:

1. The show more button does not work. I added the 11th article and it still shows up with the rest of the articles. 

2. The spacing and position of the "show more" button does not look right. I think the button should be in the middle of the FAQ section and also the button should be lowered a little bit so its not touching the line.

Is it possible to filter the dashboard by a certain form? It only allows me to view the support group.

Ifra Saqlain thank you! It seems to not be working, i think the issue is that i dont have the DOM function 

document.addEventListener('DOMContentLoaded', function() {

in the script.js file.

Hello,

I noticed that if we only show one category on the home page then it only shows the sections. Is it possible to show one category on the home page for guide?

The screenshot below is what admins see. "centene concierge" is hidden from public view.

The screenshot below is what the public sees. Notice how theres no more "General Assistance" category showing, but instead it is showing all the sections within general assistance. Is it possible to show only General Assistance on the home page like the screenshot above?

Ifra Saqlain Thank you, i changed the name from "Promoted Articles" to "FAQs" would i need to change 

{{t 'promoted_articles'}}

{{t 'FAQs'}}

https://support.vida.com/hc/en-us

Also just curious, would it be possible to add like a "Show more" button? I think showing all the articles would be too much. Maybe show the top 10 articles then users can click on the "Show more" button to show all the articles.

Hello, I was wondering if there is a way to show more than 24 promoted articles on the home page? 

Hello just curious as to what the time frames are when looking at this data? For example, it shows we have 2500 new tickets within a certain group. Is that for the last 24 hours? 

Im wondering if its possible to have sub groups when choosing a request form? Kind of like the conditional fields. So for example, i click on a request form, then from there it would ask what type of user you are (ie member, employee) then from there the correct form loads up based on the type of user?