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Mike Jang

가입한 날짜: 2021년 12월 13일

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마지막 활동: 2022년 2월 01일

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댓글Zendesk basics

Is it possible to have subscriptions for two teams at different levels (such as Professional and Enterprise)? If so, can the two teams share content, specifically Zendesk articles?

댓글 보기 · 2022년 2월 01일에 게시됨 · Mike Jang

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커뮤니티 댓글 Feedback - Help Center (Guide)

Any progress on this? For me, the ideal would use a Git repository as the single source of truth. Standard content management systems (CMS) such as Hugo, Jekyll, Gatsby, etc. already include this feature. 

If we could import pages from Git repositories, processed by the CMS of our choice, into a Zendesk article, that'd be best. 

In a past job, the organization that I worked for had to move away from Zendesk because of the lack of this feature. I'm wondering if I should recommend the same for the organization that I work for now.

댓글 보기 · 2021년 12월 13일에 게시됨 · Mike Jang

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