Erin McDougal
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Content tags should be separated by brand
Feature Request Summary: Content tags should not be shared across brands. Content tags should be unique by brand to allow for a better customer and agent experience choosing from the list of cont...
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Hi Nicole, Thank you for your response. Is that the case if we have a custom theme? I thought everything I read said that we have to edit the page templates when using a custom theme because it onl...
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How to add badge title to article author
I see all of the code for adding badge titles to Community posts and to article comments. But how do I add the badge title to the article author section, in the article_page.hbs template? I can't f...
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Import votes on community posts
We are transitioning one of our products into Zendesk, and we need to import community posts with votes as we move customer-submitted product ideas from the current system into Zendesk. We can impo...
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Is it possible to change the default permission on all of our Help Center articles? We want all Admins and Agents to be able to edit our articles. It is annoying to have to always remember to flip ...
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No, not looking for a vendor to support. I want to accomplish this with the built-in functionality within Zendesk, and learn if anyone has been able to make this work within Zendesk. Anyone else ha...
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Is it possible to bulk archive community posts?
답변함We use our Gather Community as our product Idea Portal, where customers submit feedback requests for new enhancements to our product. We would like to archive older posts that haven't gotten enough...