Erin McDougal

1. 커뮤니티
2. Zendesk Suite Q&A
3. How to add badge title to article author

Hi Nicole, Thank you for your response. Is that the case if we have a custom theme? I thought everything I read said that we have to edit the page templates when using a custom theme because it onl...

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• Erin McDougal
• 만듦 2023년 07월 13일 18:50
• 0표

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Setting agent editing and publishing permissions on knowledge base articles

Is it possible to change the default permission on all of our Help Center articles? We want all Admins and Agents to be able to edit our articles. It is annoying to have to always remember to flip ...

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• Erin McDougal
• 만듦 2023년 04월 14일 16:12
• 0표

1. 커뮤니티
2. Zendesk Suite Q&A
3. Is it possible to bulk archive community posts?

No, not looking for a vendor to support. I want to accomplish this with the built-in functionality within Zendesk, and learn if anyone has been able to make this work within Zendesk. Anyone else ha...

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• Erin McDougal
• 만듦 2023년 01월 31일 15:58
• 0표