최근 검색
최근 검색 없음

Greg
가입한 날짜: 2022년 7월 20일
·
마지막 활동: 2024년 5월 15일
팔로잉
0
팔로워
0
총 활동 수
28
투표 수
18
플랜 수
2
활동 개요
배지
문서
게시물
커뮤니티 댓글
문서 댓글
활동 개요
님의 최근 활동 Greg
Greg님이 에 댓글을 입력함
Zendesk clearly showed that you/they don't care. I think nobody here understands what you are doing and where you are heading.
댓글 보기 · 2023년 10월 17일에 게시됨 · Greg
0
팔로워
2
투표 수
0
댓글
Greg님이 에 댓글을 입력함
Linked comment from Amisha Sharma - this is such a BS answer.
They forced something, and if they will make a change in a year nobody will care anymore. Some will get used to that, some will move somewhere else. Also they are saying you can opt out - but somehow for us (end last year) it was not possible.
댓글 보기 · 2023년 3월 28일에 게시됨 · Greg
0
팔로워
0
투표 수
0
댓글
Greg님이 에 댓글을 입력함
I've sent a complaint about it, and have not received any helpful answer - just few form texts saying how great new system is.
And contacting Zendesk support is a mess - it feels like they are making it more complicated to stop people to contacting them. I hate "You can reach us in your messaging widget if you still need help"
Looks like it's time to look around at another products
댓글 보기 · 2022년 8월 19일에 게시됨 · Greg
0
팔로워
4
투표 수
0
댓글
Greg님이 에 댓글을 입력함
got an e-mail from Zendesk saying "your Zendesk account will be automatically upgraded to Agent Workspace, our primary support user interface, starting mid-August 2022" - so my understanding is that we'll not be able to turn it off at that point
댓글 보기 · 2022년 7월 20일에 게시됨 · Greg
0
팔로워
1
투표
0
댓글