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Frank Joriskes

가입한 날짜: 2022년 3월 24일

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마지막 활동: 2022년 3월 24일

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님의 최근 활동 Frank Joriskes

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커뮤니티 댓글 Q&A - Tickets and email

Hi, 

We are also running into this problem. At our company (2000 employees - Non profit) we are in a process of migrating more and more departments to Zendesk. However, if this issue cannot be resolved I'm not sure if Zendesk is the way to go.

 

I think it's quite normal for an end user to be able to email to multiple support addresses . I can give you multiple situations where this is absolutely necessary.

 

Zendesk Admin Is there a solution on its way or are we having false hope and do we need to start looking at other, better solutions?

 

Kr, 

Frank

댓글 보기 · 2022년 3월 24일에 게시됨 · Frank Joriskes

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