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Monark Bhagat

가입한 날짜: 2022년 2월 09일

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마지막 활동: 2022년 8월 25일

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커뮤니티 댓글 Feedback - Sales CRM (Sell)

Adding ability to send SMS thru a sequence is also something ZD Sell should look into

 

댓글 보기 · 2022년 8월 25일에 게시됨 · Monark Bhagat

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커뮤니티 댓글 Feedback - Sales CRM (Sell)

Do we have duplicate lead detection/ Merging for Lead ingested other then CSV?

댓글 보기 · 2022년 8월 25일에 게시됨 · Monark Bhagat

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게시물 Feedback - Sales CRM (Sell)

Zendesk Sell have many features that needs improvement including the Admin center, Zendesk Sell is more focused on Agents able to handle there own profile while in an organization this need to be restricted due to many reasons of security. For Example Signature and admin should be able to set a common Signature thru out the organization for uniformity. Sell number assignment that should not be something Agents should be allowed to do which will eliminate them choosing an incorrect phone number and then Admin reaching out to Support to unassign that number, also Admin has no visibility on user profile that being said we cant review if Agent has assigned number if yes what number is assigned.

2022년 8월 25일에 게시됨 · Monark Bhagat

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게시물 Developer - Zendesk APIs

Hi, we were adding leads using API and it was accepting sourceID as string type but now we are getting error as it need to be a number was anything change recently? and if there was any update made, was this change made aware at some place? where should I go for any updates on API?

2022년 8월 23일에 게시됨 · Monark Bhagat

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