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Mike Englebrecht

가입한 날짜: 2021년 10월 16일

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마지막 활동: 2022년 5월 18일

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Looking for some direction prior to touching base with my internal IT team on how what we need to consider to move forward in our set-up with access/Help Center:

Our situation is we have end users that fall into the following segments:

1. Organization A has end users that they wish to manage via OneLogin
2. Organization B has end users that they wish to manage via Azure Active Directory
3. All other organizations have end users that will login using Zendesk authentication

...specifically so that any one of these end users can submit a ticket, track tickets and even access certain content in the HC (based on their identity/organization).

Is this "mix" possible? 

And is it possible to do so in a way where the end users never see/feel a thing - their accounts in Zendesk have the accurate info and however they login, it works?

Any/all input is appreciated.

댓글 보기 · 2021년 10월 05일에 게시됨 · Mike Englebrecht

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