최근 검색

최근 검색 없음

Rob Purton's Avatar

Rob Purton

가입한 날짜: 2022년 7월 21일

·

마지막 활동: 2023년 9월 27일

팔로잉

0

팔로워

0

총 활동 수

7

투표

1

플랜 수

3

활동 개요

님의 최근 활동 Rob Purton

Rob Purton님이 에 게시물을 만듦

게시물 Feedback - Reporting and analytics (Explore)
Exclude Authors from Reports in Guide

Hi Team ZD,

I would love to report on how our agents are using Guide articles that are written for them and not available to end users. What I would like to do is be able to exclude the author's view when reporting on something they have written.

Authors tend to look at their own work a lot and it skews the data.

Thanks, Rob

 

2022년 11월 02일에 게시됨 · Rob Purton

0

팔로워

3

투표 수

0

댓글

Rob Purton님이 에 게시물을 만듦

게시물 Feedback - Reporting and analytics (Explore)
Unique Article Views

I have a Help Center with SSO enabled and no external users. It would be helpful to track unique views in captured data so that can be viewed in Explore. If you can track view for external users that would be great too but I do have Google Analytics installed for that.

2022년 7월 22일에 게시됨 · Rob Purton

1

팔로워

2

투표 수

0

댓글

Rob Purton님이 에 댓글을 입력함

커뮤니티 댓글 Feedback - Reporting and analytics (Explore)
커뮤니티

I would like to bump this and I would like to be able to drill down into sections and subsections. Seems like a big gap in the reporting tools.

댓글 보기 · 2022년 7월 22일에 게시됨 · Rob Purton

0

팔로워

0

투표 수

0

댓글