최근 검색
최근 검색 없음

Jason West
가입한 날짜: 2023년 7월 12일
·
마지막 활동: 2023년 7월 12일
팔로잉
0
팔로워
0
총 활동 수
3
투표
1
가입 플랜
1
활동 개요
배지
문서
게시물
커뮤니티 댓글
문서 댓글
활동 개요
님의 최근 활동 Jason West
Jason West님이 에 댓글을 입력함
I too rolled back the change. The biggest workflow issue with the new editor format (aside from the jarring change of editing content at the bottom of the page), is the loss of information regarding the person submitting the ticket. The old interface shows in particular the user's email address which the new interface no longer includes. I now need to click on the user to dive into the specific user details to determine what company the user is submitting the ticket from. This is an unnecessary additional burden in trying to provide support. Is this a configurable change that can be made to the workspace? Or are we stuck with this inefficient workflow to be able to determine what company (via email address) that the user submitted the ticket?
댓글 보기 · 2023년 7월 12일에 게시됨 · Jason West
0
팔로워
1
투표
0
댓글