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Isobel Petty

가입한 날짜: 2022년 3월 07일

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마지막 활동: 2022년 8월 30일

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댓글Routing

Hi, I was hoping to use this as a Round Robin option, but as we do not yet have Messaging enabled, is this not possible for emails and tickets opened via the Help Center dashboard? 

We are looking into implementing Messaging but this will not be before February 2023. 

I have also tried to use the Round Robin add on from the marketplace but unfortunately we could not get security sign off for this so had to disable it. 

Round Robin seems like a very basic function, are there any other ways to set this up?

댓글 보기 · 2022년 8월 30일에 게시됨 · Isobel Petty

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