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Jason S
가입한 날짜: 2021년 10월 16일
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마지막 활동: 2021년 10월 22일
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님의 최근 활동 Jason S
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댓글Measuring success
Hi Team
I am looking to elaborate on the CSAT survey 2 have 2 questions. On occasion, the agent managing the case will provide great service however the customers issue is surrounding the company or the policy.
I would like to have 2 questions somewhat along the lines of:
1. Are you satisfied with the service provided by the case manager you were in contact with?
2. Are you satisfied by the outcome? OR Are you satisfied with the company?
Can anyone advise the best way to tackle this?
Thanks
댓글 보기 · 2021년 6월 02일에 게시됨 · Jason S
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