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Chris Rose

가입한 날짜: 2022년 1월 07일

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마지막 활동: 2024년 11월 27일

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님의 최근 활동 Chris Rose

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Zendesk - you are missing the boat here and going to lose compliance customers. There is no way to require MFA for end users and now you take the enterprise app functionality away from M365. SSO is not practical with hundreds of business customers. If this or required MFA for end users is not addressed, we'll be forced to move everything to Jira or service now as we need positive confirmation that end user is who they say they are for security reasons. Please reconsider building an enterprise app for M365 Commercial AND GCC-High. This is very common amongst vendors and Microsoft has a large market share so I don't see why this wouldn't be high in your road map. Cyber compliance isn't going anywhere, this problem will only get worse. Thanks for the consideration.

댓글 보기 · 2024년 11월 27일에 게시됨 · Chris Rose

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Completely agree we really want ability to pick and choose views that force guided mode!

댓글 보기 · 2024년 5월 10일에 게시됨 · Chris Rose

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커뮤니티 댓글 Feedback - Ticketing system (Support)

We would love this capability as well to pick which views/queues are guided mode and which ones aren't. Any update on this?

댓글 보기 · 2024년 2월 23일에 게시됨 · Chris Rose

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Honestly what is the point in making this optional? What user ever has voluntarily turned on security. If this can't be enforced it's a pretty pointless feature in my opinion. Please expedite central enforcement/requirement of MFA for end users.

댓글 보기 · 2024년 2월 12일에 게시됨 · Chris Rose

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댓글Single sign-on

What is the maximum number of SSO configurations we can have simultaneously?

댓글 보기 · 2023년 6월 27일에 게시됨 · Chris Rose

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Looking forward to it. Thanks!

댓글 보기 · 2023년 3월 22일에 게시됨 · Chris Rose

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi Barry - Just wanted to check in if there is any updated timeline for applying skills post ticket creation (i.e. using triggers or automation). This is a huge need for us! Thanks in advance for any information you can share!

댓글 보기 · 2023년 3월 22일에 게시됨 · Chris Rose

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커뮤니티 댓글 Feedback - Ticketing system (Support)

We also need this feature as many of our clients work in compliance industries such as healthcare and government contracting. MFA is a pretty standard requirement for SaaS these days, especially ones that process, transmit and store data. Please add to roadmap!

댓글 보기 · 2023년 1월 19일에 게시됨 · Chris Rose

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Any update on this and the timeline? This is a huge need. Thanks!

댓글 보기 · 2022년 11월 14일에 게시됨 · Chris Rose

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The links provided are for the web widget, is there anything similar for messaging since it is the newer chat option?

댓글 보기 · 2022년 6월 30일에 게시됨 · Chris Rose

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