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Kirk Struik
가입한 날짜: 2024년 1월 22일
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마지막 활동: 2024년 6월 19일
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님의 최근 활동 Kirk Struik
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If I leave step 3 as “Contains none of the following” then every new ticket sent in gets the auto response saying you've tried to respond to closed ticket.
If I change step 3 to “Contains At Least One Of the Following” then each time I close a ticket, the REQUESTOR gets an email saying they responded to a closed ticket, which isn't right either.
EDIT:
If I first submit my comments as “OPEN” and then submit a gain as “solved” it works. Its just if I add comments and SUBMIT as solved it send the email to the user.
댓글 보기 · 2024년 6월 19일에 편집됨 · Kirk Struik
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According to the support agent I spoke to, the main Guide sections page is limited to 30 sections, even if you add the {{pagination}} code. This is due to a limitation in the API.
I am requesting that the API be updated to include pagination so that we have as many Sections and articles as work for our business.
2024년 1월 22일에 게시됨 · Kirk Struik
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