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Yoni Pinto

가입한 날짜: 2021년 10월 16일

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마지막 활동: 2022년 11월 07일

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커뮤니티 댓글 Feedback - Ticketing system (Support)
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+1 ing above comment from Martin. Our team often reviews tickets related to past weeks, and this causes a lot of confusion in weeks after daylight savings time. The product should be able to identify the actual time of day at the date in question, based on the timezone, rather than the UTC timestamp shown at the current timezone setting. 

댓글 보기 · 2022년 11월 07일에 게시됨 · Yoni Pinto

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커뮤니티 댓글 Q&A - Apps and integrations
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Hey Zach Anthony -- this is exactly what we were looking for, thanks for the update!

댓글 보기 · 2022년 5월 26일에 게시됨 · Yoni Pinto

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게시물 Q&A - Apps and integrations
Add permissioning to edit webhooks on the role permissions page
We would like to understand if there is a role setting when editing a role in the Roles page (https://subdomain.zendesk.com/admin/people/team/roles) that could enable a role to edit webhooks.
 
We have our engineering team members that need to have access to some of the webhooks we have, but we don't want to give them full admin permissions. Would be great to see if this is possible. We would add this permissioning to the "Engineer" role in our system. 

2022년 5월 19일에 편집됨 · Yoni Pinto

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커뮤니티 댓글 Feedback - Admin Center
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+1. We have a large roster of users in various roles, and although being able to filter by different roles is nice, finding individual users in the team members page is faster than using the regular ZD UI to search for users --> manage in admin center. 

댓글 보기 · 2021년 10월 06일에 게시됨 · Yoni Pinto

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