Holly Jania
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Holly Jania님의 최근 활동-
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It would be great to have agent statuses without omnichannel
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Any updates to when this will be released to general ZD users?
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We would like this as well!
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Any updates to this?
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Any update on this?
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We've also been experiencing issues.
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There should be an option to change back to old Admin Center
Previously, I could change views, macros, triggers, etc. without a new tab opening up. Now, if I want to change a view it bounces me to the admin center, and then I have to open another new tab to ...
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Have there been any updates to this? Clients can now select "Open" "Awaiting your reply" and "Solved" But I still don't see an option for "On-hold"?
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Hi Maria, I appreciate the reply, but I was wondering how to remove it for Zendesk whenever a client logs in.
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