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Moises Morales

가입한 날짜: 2022년 10월 24일

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마지막 활동: 2024년 2월 16일

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댓글End users and organizations

We're on pod 19. Does it mean the tickets will never show, what exactly happened to them and will the rollout fix them? 

Thanks, 

-Moises

댓글 보기 · 2024년 2월 16일에 편집됨 · Moises Morales

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댓글End users and organizations

Hello team, it is stated that All of the merging organization’s tickets, including archived and closed tickets, are merged into the receiving organization, however, this was not our experience. We don't see the tickets from the old organization in the new organization. Is there something we are missing?

Also, what will happen to the tickets? Will there be a fix eventually when the feature is not in beta anymore? 

 

Thanks, 

Moises

댓글 보기 · 2024년 2월 15일에 게시됨 · Moises Morales

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댓글Ticket management

Hello, 

 

If I delete an organization, will the tickets assigned to it be deleted as well? If not, how could I link the (closed) orphaned tickets to a new organization? 

 

Thanks.

댓글 보기 · 2022년 10월 24일에 편집됨 · Moises Morales

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