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Angga Kho

가입한 날짜: 2021년 10월 16일

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마지막 활동: 2021년 10월 16일

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님의 최근 활동 Angga Kho

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댓글Migrating to messaging

Hi,

In this article: https://support.zendesk.com/hc/en-us/articles/360057096813, it was stated:

>Agents and customers cannot currently attach files to messaging comments.

Can you please clarify on this point since it was explained in the table comparison above.

I'm also confused on why this feature is not enabled by default? Attaching files like screenshots are very important for customer support application, it seems like a big oversight not including this feature. 

Thanks

댓글 보기 · 2021년 7월 25일에 게시됨 · Angga Kho

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