sushmitha.satish

We are looking forward to creating below report in zendesk:

1.Top 5 upvoted article 

2.Top 5 downvoted.

However, it looks like we do not have a metrics available to pull this data.

The metric(article vote), i beleive is sum of Upvote+downvote.

Hence we tried to create a custom metrics for the same.The challenge here is that we do not have any field to give only upvote or downvote

Kindly add in a metric that helps us to pull out these data's.