
Karen Hynes
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Karen Hynes님의 최근 활동-
Karen Hynes님이 에 댓글을 입력함
Hi all, I want to provide an update on the status of this feature. We have just launched these datasets alongside a pre-canned dashboard to a small group of customers as part of our closed EAP tes...
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Karen Hynes님이 에 댓글을 입력함
Hi all, I have provided an update on the Zendesk Talk: Allow Reporting on Agent Availability thread. I would like to highlight that we are constantly working on this release and that this work wil...
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Karen Hynes님이 에 댓글을 입력함
Hi all, I have provided an update on the Zendesk Talk: Allow Reporting on Agent Availability thread. I would like to reiterate, we have faced a number of obstacles in the development of this featu...
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Karen Hynes님이 에 댓글을 입력함
공식 댓글 Hi all, I want to provide an update to let you know that this feature is still a high priority for our team and it has been the top priority since we started working on it's development. Unfortuna...
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Karen Hynes님이 에 댓글을 입력함
Hi both, As Gabriel Manlapig mentioned, we are actively working on the development of these reports and more details are available on the following post Zendesk Talk: Allow Reporting on Agent Avai...
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Karen Hynes님이 에 댓글을 입력함
Hi Sandeep Jindal, We are still on track for an EAP in q4 of this year. Please keep following this thread and Zendesk Talk: Allow Reporting on Agent Availability to keep up to date on these announ...
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Karen Hynes님이 에 댓글을 입력함
Hi all, I really appreciate the comments and feedback on this post, please be assured that we are continuously working hard on these datasets and our timeline for EAP still remains as q4. I will e...
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Karen Hynes님이 에 댓글을 입력함
Hi all, To re-iterate on the timelines, we will be looking at a release in q4. We are working hard on getting this released as soon as possible. Please keep up the engagement and I will keep poste...
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Karen Hynes님이 에 댓글을 입력함
공식 댓글 Hi all, Last time I updated this thread we were aiming for a q3 release, we have an update on these timelines now of a q4 timeframe. I will keep these posts updated as and when I have more informat...
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Karen Hynes님이 에 댓글을 입력함
Hi all, Thanks for the continued interaction on this post! We are working hard and our updated timeline is aiming for a q4 release for these reports. As always, please keep up the engagement and a...