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Kav Chatha
가입한 날짜: 2023년 7월 19일
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마지막 활동: 2024년 9월 03일
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님의 최근 활동 Kav Chatha
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For the Zendesk Support Email Addresses the Zendesk platform should notify Administrators if there are any fails in the settings to ensure that any issues with email records or forwarding can be by rectified by the team.
2024년 3월 07일에 게시됨 · Kav Chatha
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Hi Zendesk
The upgrade to Agent Workspace is negatively impacting my team. In Zendesk support when we are typing in the text box if you start typing something in Public Reply and then decide to change to internal note the text disappears. This is extremely frustrating and time consuming as we have to remember the text and re type all the text again in the text box. Please can you ensure that the text/image stay in place when switching from public reply to internal note.
Best Regards
Kav
댓글 보기 · 2023년 7월 26일에 게시됨 · Kav Chatha
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Kav Chatha님이 에 게시물을 만듦
Hi Zendesk
The upgrade to Agent Workspace is negatively impacting my team. In Zendesk support when we are typing in the text box if you start typing something in Public Reply and then decide to change to internal note the text disappears. This is extremely frustrating and time consuming as we have to remember the text and re type all the text again in the text box. Please can you ensure that the text/image stay in place when switching from public reply to internal note.
Best Regards
Kav
2023년 7월 19일에 게시됨 · Kav Chatha
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