James Flett
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Agree! Would make life much easier (and error prone) to have an option to select the default 'Visible to' settings to any user segment. That way, companies/individuals can decided whether to keep i...
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We have the exact same issue, needing to create increasing multiples of user segments which has been getting out of hand. Maybe there's more to it, but the ability to have a Guide article visible t...
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Badges for Zendesk Internally (Not Only in Communities)
Hey! Zendesk Support pointed me here to raise my feature request, which has two parts: Allow Badges to be used in Zendesk for orgs not using Communities (e.g. internal) Assign Badges automatically...
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Also agree. We'd like to allow users to create and edit categories and sections in Zendesk Guide, however, only Zendesk Guide admins are able to. Therefore we either have to: Grant a large portion...